Rating: 0 stars
0 votes

Welcome to Bedzone!

At Bedzone, we are passionate about creating high-quality, handcrafted furniture made here in the UK for your home. From cozy beds to luxurious sofas and coffee tables, each piece is carefully designed and made with the utmost care and attention to detail. Discover our collection online or visit our physical store in Leeds LS11 7EN to experience the beauty of our products firsthand.








Frequently Asked Questions

Do you have a showroom that I can visit?

Yes we do have a showroom. To witness and check our products quality firsthand, please visit our showroom in Leeds and the address is:

Bedzone Leeds Ltd

55 Barkly Road

LS11 7EN 

Leeds

07759 994060

All Customers are welcome to visit us and appointments are not required. PLEASE ENSURE YOU VISIT US IN OPENING HOURS. 

How does your order and delivery process work?

There are 4 different ways to order your bed from us.

  1. Ordering from website - straight and forward ordering process. You visit our website and select the product that you want to purchase with variety of options and customisation that are available. You can check out using different types of payment methods such as bank debit, bank transfer, cash on delivery and many more.
  2. Ordering through WhatsApp - You can also order through our 24/7 WhatsApp service, where you can talk to one of our friendly sales person and they will guide you and answer all your question. Once you are satisfied then they will take your order. Please do keep in mind by using this service to order there will be only 2 payment methods that can be accepted. 1. bank transfer or 2. cash on delivery. Either way you will be asked to provide a £50 deposit to secure your order. 
  3. Order in person - You can come and visit our showroom and place your order with our one of helpful staff. They will help you and guide you and answer any questions all of your questions. Once you are satisfied then you can place the order with the staff and they will ask you for £50 deposit to secure your order.
  4. Ordering through Tiktok Shop - You can also order through our Tiktok shop, which provides more range of payment methods such as apple pay, PayPal and many others, the process is same as ordering from the website but through Tiktok Shop.

Delivery Process

No matter how you place an order, we will try our best to have your order delivered as soon as possible. As soon as you place an order, we will call you to give a delivery date and then we will call you again the day before to confirm the  delivery slot with you. On the day of the delivery, the drivers will call 30 mins before the delivery.

In most cases it will be within 5 to 10 working days or even earlier depending on your location and availability for delivery slots. However due to extra orders or your location and availability, sometimes your order might take longer to deliver. If this happens, we will be in contact with you and keep you updated. 

Why are your products cheaper compared to other retailers?

This is one of the most asked questions, but very important one. There are several reasons why we are cheaper compared other retailers but list couple of them below.

  1. Manufactured by us in the UK - all of our products are handcrafted by our expert employees on order. This means you are dealing with us not as retailer but as manufacturers of your luxury product and cutting out any middleman and any extra costs saving you alot of money and hassle.
  2. We don't buy and sell - A lot of retailers buy products from manufacturers (like ourselves) and sell the same product for higher price. Where as we only manufacture and sell them directly to customers. With us it's all the way from start to finish. 
  3. We understand the hardship - We as a business understand the financial hardship and struggle everyone endures nowadays with cost of living. Therefore we have limited our profit so we can look out for our customers and offer them comfort through our prices and our products.

How can I contact you if something is wrong with my order?

Do you take old beds and mattresses away for disposal?

Do you assemble the beds upon delivery?

Do you offer installments payment methods?

How are the items packed?

Do you deliver everywhere?

How much warranty to i get and what does it cover

Do you deliver the items to the door or bring them inside the house?

What measurements should I take before ordering?

What payment methods do you accept

Do all sofas come with cushions just like in the pictures?

What Colours and materials are available

Payment Methods

At Bedzone, we have variety of payment methods for customers to make shopping with us easier and hassle free. The most popular method is cash on delivery, where customer pay cash on delivery when goods have been delivered. The next popular payment method is Klarna, where spread cost over 3 payments, it's like finance over 3 months payment system. We also have the secure and encrypted online payment system that accepts majority of card payments making easier to buy with few clicks. Bank transfer is another payment method that we have for customer who don't carry cash but still want to pay on delivery. We also have other payment methods such as Clear pay, Apple pay, Revult pay, Google pay etc...